PRIVACY POLICY
Version 2.0 — Last updated: January 26, 2026
Zenith Limousine Inc. (the “Company”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of its clients, passengers, and website users.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, make a reservation, or use our chauffeur transportation services.
By using our website, booking a service, or communicating with us, you consent to the practices described in this Privacy Policy.
1. Company Information
Zenith Limousine Inc.
📍 2304-299 rue de la Rotonde, Montréal, Québec, Canada H3E 0C6
📧 info@zenithlimousine.com
🌐 https://zenithlimousine.com
2. Person in Charge of the Protection of Personal Information
In accordance with Québec’s Law 25, Zenith Limousine Inc. acts as the person in charge of the protection of personal information.
As such, Zenith Limousine Inc. is responsible for the collection, use, disclosure, retention, and protection of personal information in compliance with applicable laws.
Any question, request, or complaint relating to the protection of personal information may be addressed to:
Zenith Limousine Inc.
📧 info@zenithlimousine.com
3. Personal Information We Collect
We may collect the following categories of personal information:
3.1 Information You Provide Directly
Full name
Email address
Phone number
Billing address
Pickup and drop-off locations
Flight information
Reservation details
Corporate or company information (if applicable)
3.2 Payment Information
Credit card tokens or references only (no full card numbers)
Transaction data (date, amount, authorization status)
⚠️ Zenith Limousine Inc. never stores full credit card numbers.
All payments are processed through secure, compliant third-party payment processors.
3.3 Automatically Collected Information
IP address
Browser type and device information
Website usage data
Cookies and similar tracking technologies
4. Purposes and Legal Basis for Processing
Personal information is used solely for legitimate and necessary business purposes, including:
processing and managing reservations;
providing chauffeur transportation services;
communicating with clients and passengers;
sending transactional emails and SMS messages, including:
booking confirmations;
service reminders;
chauffeur assignment;
ride status updates;
billing, fraud prevention, and payment management;
improving services and operational efficiency;
meeting legal, regulatory, and contractual obligations.
Personal information is processed on the basis of:
the consent of the data subject;
the performance of a contract (reservation and service delivery);
legal obligations applicable to the Company.
🚫 We do not sell or rent personal information.
5. Email and SMS Communications
By making a reservation, you expressly consent to receiving operational and transactional communications by email and SMS.
Such communications are:
strictly related to the reserved service;
non-promotional and non-marketing.
SMS messages may be sent from service numbers. Message delivery depends on carrier networks and cannot be guaranteed.
You may opt out of SMS messages at any time by replying STOP.
However, disabling certain essential communications may affect the proper delivery of the reserved service.
Zenith Limousine Inc. shall not be held liable for any damages resulting from delayed, failed, or undelivered electronic communications.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
ensure proper website functionality;
improve user experience;
analyze website traffic and performance.
You may disable cookies through your browser settings. Certain website features may be limited as a result.
7. Disclosure to Third Parties
We may disclose certain personal information to trusted third-party service providers strictly for operational purposes, including:
LimoAnywhere (reservation and dispatch system);
SMS and communication service providers;
secure payment processors;
IT, hosting, and security providers.
These third parties are contractually required to:
use personal information only for authorized purposes;
maintain appropriate confidentiality and security safeguards.
8. Data Hosting and Processing Location
Personal information collected by Zenith Limousine Inc. is hosted and processed exclusively in Canada.
Zenith Limousine Inc. ensures that appropriate safeguards are in place to protect personal information in accordance with applicable Québec and Canadian privacy laws.
9. Data Retention
Personal information is retained only for as long as necessary to:
provide services;
meet legal, tax, and regulatory requirements;
resolve disputes and enforce legal rights.
When no longer required, personal information is securely deleted or anonymized.
10. Data Security
Zenith Limousine Inc. implements reasonable administrative, technical, and physical safeguards to protect personal information against:
unauthorized access;
loss;
misuse;
unauthorized disclosure or alteration.
Despite these measures, no system is completely secure, and absolute security cannot be guaranteed.
11. Your Rights
In accordance with applicable Québec and Canadian laws, you may:
request access to your personal information;
request correction of inaccurate personal information;
withdraw your consent, subject to legal obligations;
request information regarding the use and disclosure of your data.
Requests must be submitted by email to:
📧 info@zenithlimousine.com
Identity verification may be required.
Zenith Limousine Inc. reserves the right to refuse any request that is manifestly abusive or excessive, as permitted by applicable law.
12. Children’s Privacy
Our services and website are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If such information is identified, it will be promptly deleted.
13. Electronic Records and Evidence
You acknowledge that electronic communications, confirmations, logs, records, and data generated by our systems constitute valid and admissible evidence, equivalent to written documentation.
14. Changes to This Privacy Policy
Zenith Limousine Inc. reserves the right to modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the revised policy.
15. Contact Us
For any questions regarding this Privacy Policy or the handling of personal information, please contact: